CUSTOMER SERVICE

GIBONS PRIVATE LIMITED

At Gibons Private Limited, we are committed to providing excellent customer support and ensuring a smooth shopping experience for every customer. Our support team is available to assist you with orders, payments, shipping, returns, cancellations, and general inquiries related to our products and services.

1. How We Can Help You

Order status and tracking assistance
Product information and sizing help
Return, refund, and replacement support
Cancellation requests
Payment and billing queries
General website or account support

2. Support Channels

You can reach our customer support team through the following channels:

Email: info@giibons.com
Phone / WhatsApp: +91 8796910941
Response Time: Within 24–48 business hours

3. Working Hours

Monday – Saturday: 10:00 AM to 6:00 PM
Sunday & Public Holidays: Closed

4. Our Commitment

We aim to resolve all customer queries quickly and efficiently. Customer satisfaction remains our top priority, and we continuously work to improve our service quality and support experience.

5. Important Note

Please provide your Order ID and registered contact details when contacting support so that we can assist you faster.

6. Contact Information

Gibons Private Limited
Email: info@giibons.com
Phone: +91 8796910941
Address: Shop No: 211, 2nd Floor, SCO-90-91, Shubham Plaza, Sector-16, Faridabad, Haryana - 121001