SHIPPING POLICY
GIBONS PRIVATE LIMITED
At Gibons Private Limited, we are committed to ensuring safe, secure, and timely delivery of all orders. We partner with India Post and trusted courier service providers to deliver products across India and selected international destinations.
Please note that delivery timelines may vary due to circumstances beyond our control, including weather conditions, courier delays, customs procedures, or operational disruptions. All orders are shipped to the address provided by the customer during checkout.
1. Domestic Shipping (Within India)
We offer free shipping across India on all products unless otherwise specified.
Orders are typically processed within 1–3 business days after order confirmation.
Delivery generally takes 1–7 working days from the date of dispatch depending on the delivery location and courier partner.
2. International Shipping
We ship to selected international destinations.
International orders are generally processed within 2–4 business days.
Estimated delivery timelines are 7–14 working days depending on the destination country and customs clearance procedures.
Important Notes for International Orders
Customs duties, import taxes, or other applicable charges are not included in the product price
and must be paid by the customer.
If a customer refuses to pay customs duties or related charges,
any return shipping costs incurred will be deducted from the eligible refund amount.
3. Order Processing & Tracking
Once your order is dispatched, tracking details will be shared via Email, SMS, or WhatsApp (where applicable).
Customers can track their shipment using the tracking number provided.
While we make every effort to ensure timely delivery, delays caused by customs, courier services,
natural events, or other unforeseen circumstances are beyond our control.
4. Delivery Conditions
Orders will be delivered to the shipping address provided at the time of purchase.
Customers are responsible for ensuring that all shipping information is accurate and complete.
Gibons Private Limited shall not be responsible for delays, losses, or failed deliveries
resulting from incorrect or incomplete address details.
5. Delays in Shipping
Delivery timelines are estimates only and may be affected by factors including but not limited to:
Weather conditions
Courier or logistics delays
Customs clearance procedures
Government restrictions
Natural disasters or unforeseen events
Gibons Private Limited shall not be held liable for delays arising from such circumstances.
6. Contact Us
For any shipping-related questions or assistance, please contact us:
Gibons Private Limited
Email: info@giibons.com
Phone: +91 87969 10941
Corporate & Registered Address:
Shop No. 211, 2nd Floor, SCO-90-91,
Shubham Plaza, Sector-16,
Faridabad, Haryana – 121001, India